A lot of times we receive requests by Act! users who don’t know their user name anymore and cannot log in to the system, saying “What is my Act! user name?” This article is interesting as well for administrators who want to check on the history of user logins.
Act! is a workaround application, which means everyone sees everything. There are more than enough reasons to prohibit this policy. This article about Act! security and access permission will bring this to light. In Act! there are multiple user roles, these limit functionalities more than access permission for data.
Surely everyone has come accross the question when he or she is creating a new contact, what the differences are between administrative, standard and other security roles. I have created a list so that you can get a better feel of what each role entails.