A lot of times we receive requests by Act! users who don’t know their user name anymore and cannot log in to the system, saying “What is my Act! user name?” This article is interesting as well for administrators who want to check on the history of user logins.
In act! you have the possibility to to configure the tab stops and enter stops by yourself. I will show you how and where you set them You can set up the stops in the layout designer. You can reach the layout designer on the following path: Extras => Design layout => Contact For this … Read moreTab Stops and Enter Stops
If the error “Index was outside the bounds of the array” appears, you have two opportunities to solve this problem.
After you updated your Act! database to version 16 or 17 and opened it, you should get the following error after a few seconds:
If you are using your act! database with administrative rights you are able to use the dashboard
In the administrative dashboard you can get information about the latest user log-ins and the remote database status, if you activated the synchronisation. The dashboard will give you a overview across three parts:
- status of the users
- sync status of the remote databases
- information of the remote databases
A daily backup of your Act! database is absolutely necessary and should be checked regularly for errors. We will present multiple methods, a combination of which is perfect.
The main Act! database is secured by the administrator regularly. But what about your personal data?
You have the possibility to save it separately. You should make use of this possibility when you change your settings. For this feature you don’t need administrative rights.
When you license one of our add-ons, you receive the following message: “This is a single license, although you may require an RDP license.”
The reason and explanation for this is highlighted in the following article.
Surely everyone has come accross the question when he or she is creating a new contact, what the differences are between administrative, standard and other security roles. I have created a list so that you can get a better feel of what each role entails.
Suddenly the following problems have crept in:
- Act! crashes when the document tab is opened
- Act! crashes when you open a history or note with an attached document
- With Windows 10 you cannot attach files/documents in Act!
Every company should move towards higher data quality in their CRM system. Read on to find out what the most common reasons für slipping quality in contact data and how to counteract data garbage formation.