Automatically process e-mails from the shop or the website in Act

From the online inquiry to the customer in the CRM system Act!: With our shop as an example I want to show how you can automatically process e-mails from the shop or the website in Act. Thus you optimzie your workflow.

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DIAL|IT – Telephone Integration with Act!

DIAL|IT connects Act! with your telephone system 

Read this article in German.

As you may already know, you are able to extend Act! by 300DialITa few additions. One of these is the addon DIAL|IT offers timesaving and comfortable communication.

The main functionality is to document calls and conversations with your Act! contacts. For this there are various support options for you as a user. Telephone integration as synthesis of time optimized and customer oriented action: the perfect telephone system for sole proprietors and small businesses as well as mid tier businesses is envisioned.

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