A daily backup of your Act! database is absolutely necessary and should be checked regularly for errors. We will present multiple methods, a combination of which is perfect.
When you license one of our add-ons, you receive the following message: “This is a single license, although you may require an RDP license.”
The reason and explanation for this is highlighted in the following article.
CRM stands for Customer-Relationship-Management and is used for systematic upkeep of business relationships and ensures a rise in your company’s revenue. You no longer need to leave anything to chance and even with a large amount of customers you can serve every customer individually and consequently.
Act! is a workaround application, which means everyone sees everything. There are more than enough reasons to prohibit this policy. This article about Act! security and access permission will bring this to light. In Act! there are multiple user roles, these limit functionalities more than access permission for data.
Is it possible to upgrade from Act! Pro to Premium?
This is a frequently asked question in our hotline. Since companies are constantly growing the boundaries are reached quite fast. The answer is simply YES!
But what needs to be considered and what is the price range?
Act! Appointments Explained in Detail
A good CRM program stands and falls with it’s appointment planning. Act! appointments are easily planned and quickly implemented and still offer a variety of options. What is behind it and how can you use this option to the highest potential?
OUTREACH – What is that?
OUTREACH is an add-on manufactured by the CRMADDON Factory and works in combination with Act! to design and send personalized e-mails, newsletters, letters and now even faxes are possible.
OUTREACH – Do I have to be a professional?
Thanks to the integrated Report Designer,
DIAL|IT connects Act! with your telephone system
Read this article in German.
As you may already know, you are able to extend Act! by a few additions. One of these is the addon DIAL|IT offers timesaving and comfortable communication.
The main functionality is to document calls and conversations with your Act! contacts. For this there are various support options for you as a user. Telephone integration as synthesis of time optimized and customer oriented action: the perfect telephone system for sole proprietors and small businesses as well as mid tier businesses is envisioned.
Using Act! with RingCentral will not work with a softphone as far we are aware of. If you find a TAPI driver that will work with a RingCentral Softphone, let us know so we can post this.