Act! Training – sign up now!


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No matter if you are new to using Act!, if you have worked with this CRM system for years or if you are an Act! administrator –  we have the right training for everybody!

We are sure you will find the right training in our course portfolio, let other customer voices convince you. Our training offers the ideal start for you to work quickly and efficiently with your CRM system.

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DIAL|IT – Telephone Integration with Act!

DIAL|IT connects Act! with your telephone system 

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As you may already know, you are able to extend Act! by 300DialITa few additions. One of these is the addon DIAL|IT offers timesaving and comfortable communication.

The main functionality is to document calls and conversations with your Act! contacts. For this there are various support options for you as a user. Telephone integration as synthesis of time optimized and customer oriented action: the perfect telephone system for sole proprietors and small businesses as well as mid tier businesses is envisioned.

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HandheldContact Synchronization

Synchronization problems with HandheldContact?

Every software has its peculiarity and so sometimes even HandheldContact can give you a little unforeseen trouble. This can be the result of a variety of things.
In the following you will find a short list what can be done when a certain problem arises:

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Connecting Act! and Phone Devices

You would like to interconnect your Act! and phone devices?

By default Act! can ‘talk’ to any phone device that can communicate  via Tapi. Only the integrated Tapi driver shouts: “call this number”. It may or may not work, depending on the Tapi driver. If act_logothe the Act! Tapi  interface works, then it will only work for outbound calls, inbound calls are ignored.

In the following we have listed different options for your convenience:

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